Displayed prices include 17.5% UK VAT
Our VAT registration number is 921 4030 73.
Non-EU Customers are exempt from UK VAT - this is deducted at checkout.
Channel Islands Customers VAT applied at Zero Rate - see checkout instructions

Tech support and phone orders
Help available 09:15 - 20:00 Mon-Fri.  tel (+44 1325 364767) .  All orders must be checked out using the shopping cart;
seamless integration with electronic payment systems, or we can accept credit/debit card payments by telephone.

UK Royal Mail Deliveries 
Recorded Delivery option available.  For business-critical orders, we recommend our independent next-day courier service from ₤6.99 (mainland GB only, phone confirmation is prudent.)  We may substitute this service with Royal Mail Special Delivery 1pm service for orders <1kg

Service Levels
Orders placed and paid for on-line by 15:00h will usually be despatched on that day.  90% of our UK shipments arrive next working day.
Heavier items (<1kg) may be sent Second Class or by courier if over 1.5kg.
All UK orders require a valid postcode - please check if in doubt using Postcode Finder

Pricing Policy
Prices shown are in Pounds Sterling include VAT @ 17.5%.  Price is per one item unless otherwise indicated - pictures usually show two units for clarity.  Delivery charges are not included in the list price.  Prices may be subject to change without notice.

Availability of BA / BSW Items
Due to the difficulty in locating many BA and Whitworth lines, and in accurately showing all stock levels (some sales take place at shows and events,) you are welcome to phone / email first to check availability.

Payment for your order
Cleared payment must received for ALL orders prior to despatch - we do not offer credit account facilities

'Free' Samples
Our policy of No Minimum Order means that we do not send out free samples. 
You are welcome to purchase as few items as you wish.